What to do if I fail to flash the Touch Sensor Module with a FW?

1. If an error occurs during the upgrade, do the following:
   1. Set the sensor into the DFU mode holding down the black button on the Neonode Interface Board while connecting to the computer:
      
   2. Release the button once connected.
   3. If it is detected upgrade the sensor with the latest FW (Downloads). 

      
      

2. Change the cabling and/or an interface board that connect the sensor to the computer (if possible).
3. Try to use another computer (if possible).
4. Uninstall "HID-compliant touch screen" driver and restart the computer. See "I used Absolute Mouse FW and struggle to flash back to a standard FW. Why?" for details.

Please contact Neonode Support team for further information.

Kind Regards,
Neonode Support Team